In accordance with the Mexican Law: Ley Federal de Protección de Datos Personales en Protección de Particulares (LFPDPPP, in Spanish), talonk.com here by presents the following Privacy Notice:

Oscar Viajes y Destinos SA DE CV, here after referred to as TALONK, located in Cancún, Benito Juárez, C.P. 77500, Quintana Roo, México, and the website www.talonk.com, is responsible for safe guarding and processing your Personal Data. In this regard, we wish to inform you of the following:

We will collect your personal data for the following primary purposes, which are essential for the services you request:

• Processing, monitoring, updating, modification, cancellation, and confirmation of the services booked through talonk.com.

• Meeting financial and credit obligations with you and our suppliers.

• Reducing waiting times, anxiety, and inconvenience in the event of service changes or interruptions.

• Enhancing your overall customer experience.

Additionally, we may use the provided personal information for the following secondary purposes, which are not necessary for the requested service but improve our ability to serve you:

• Contacting you for additional information and generating new reservations, including advertising campaigns, promotions, offers, services, and advertising purposes (exclusively for talonk.com).

• Conducting quality surveys.

• Managing loyalty programs.

If you prefer that your personal data not be used for these additional purposes, you can send a written request via email to talonkmx@gmail.com.

Refusing the use of your personal data for these purposes will not affect our ability to provide you with the services and products you request or contract with us.

To fulfill the purposes outlined in this privacy notice, we will use the following personal information: Full name, phone number, email address, address, and any other data required to manage the reservations you request.

Article 28 of the LFPDPPP grants you four rights, known as ARCO rights, which you can exercise. These rights include the right to access your personal data, request corrections, request removal from our records, and oppose specific uses of your personal data.

To exercise your ARCO rights, please complete and submit the EXERCISE OF ARCO RIGHTS FORM, which you can download here, to talonkmx@gmail.com, along with proof of your identity.

We will respond to your request within 20 working days from receiving it, via email.

Article 8 of the LFPDPPP allows you to revoke the consent granted for processing your personal data. To exercise any of the ARCO rights or revoke consent, please submit your request to talonkmx@gmail.com.

Keep in mind that in some cases, we may not be able to immediately meet your request due to legal obligations. Revoking your consent may impact our ability to provide the requested service or terminate your relationship with us.

For further information, you can contact us at +52 9983446427 or via the email address mentioned above.

We maintain strict confidentiality of your personal data and have implemented physical, technical, and administrative security measures in compliance with the Mexican Law: Ley Federal de Protección de Datos Personales en Posesión de Particulares and relevant regulations.

Your personal information may be shared with affiliated companies, subsidiaries, or entities under the common control of talonk.com for operational purposes. Data transfers may also occur when required by existing or future contracts or legal obligations.

Regarding the use of tracking technologies on our website, we utilize cookies, web beacons, or other technologies to monitor your online behavior, enhance your browsing experience, and track service usage. Data collected through these technologies includes:

• Identifiers, usernames, and session passwords

• User-preferred language

• User location

• Browser type and operating system

• Session start and end times

• Visited web pages

• User searches

• Reviews and shopping habits on our pages

 

Please note that this privacy notice may be updated to reflect changes in legal requirements, our services, privacy practices, business models, or other factors. Updates will be posted on the website www.talonk.com.

By not explicitly objecting to this notice and its updates, it is assumed that you have tacitly consented in accordance with article 8 of the LFPDPPP. We recommend reading this Privacy Notice, as providing your information by any means signifies your acceptance of its terms.